We're committed to providing our learners with the best experience possible, so if one of our instructors isn't pulling their weight or isn't available to teach you for any reason, we want to know about it!
Our rematching service allows you to change instructors at any time (subject to instructor availability) - just be aware that it could take a few days for us to find your new instructor.
Please note that if you plan to switch to a different transmission or new location, this type of rematch may incur a top-up fee (or a refund!) if theres a price difference.
To get started with your rematch we'll always want to confirm if your postcode remains the same and also any changes in availability. We also just need to check your current account balance is correct for your new instructor.
Once we're able to confirm the above details we get to work on matching you with your new instructor straight away!